Digital security also extends to how we regain access to our accounts.
Marcelo Nagy, a partner at STWBrasil, discussed this topic on the program *Encontro* with host Patrícia Poeta. He explained the changes that have simplified the GOV.BR account recovery process, particularly for those who have lost their mobile phones or had them stolen.
During the segment, Marcelo provided a practical demonstration of how the process works and outlined the precautions to take for a more secure recovery of access.
More than just recovering an account, understanding this procedure means being prepared to minimize impact and protect personal information in situations that are, unfortunately, a reality for many Brazilians.
Click here to watch the full report.
